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Terms of Service

Last updated: 28 July 2026

Provider and Scope​

Globus is a business-to-business mapping service operated by Evgen Bodunov, an individual entrepreneur registered in Poland ("Globus", "Provider", "we", "us").

These Terms govern access to and use of the Globus APIs, mobile SDKs, documentation, dashboard, and related services (collectively, the "Services"). The Services are offered exclusively to entrepreneurs, companies, and other organizations acting for purposes related to their trade, business, or profession, and not to consumers.

By creating an account or using the Services, you agree to these Terms on behalf of the organization identified in the account (the "Customer"). You confirm that you are acting for business or professional purposes and have authority to bind the Customer. If you do not agree to these Terms, do not create an account or use the Services.

Services​

Globus provides APIs for map rendering, online tiles, search, and directions, as well as mobile SDKs for iOS and Android that support online and offline mapping. Available features, supported platforms, and integration requirements are described in the Documentation.

We may improve or change the Services over time. We will not materially reduce paid functionality during a current billing period without reasonable notice, except where a change is required for security, legal compliance, or the continued operation of the Services.

Technical Requirements​

The Customer is responsible for:

  • maintaining internet access where an online Service is used;
  • using supported operating systems, development tools, SDK versions, and API protocols described in the Documentation;
  • keeping its applications, credentials, and integrations secure and up to date; and
  • testing its applications before distributing them to end users.

Some mobile SDK functionality can operate offline after the required data has been downloaded. Online features, account management, billing, and updates require internet access.

Accounts and Credentials​

The Customer must provide accurate account and billing information and keep it current. Accounts, passwords, API keys, and application identifiers must not be shared outside the Customer's organization or its contractors working on the Customer's behalf.

The Customer is responsible for activity performed through its accounts and credentials. The Customer must notify us promptly at [email protected] if it suspects unauthorized access or credential disclosure.

License and Customer Applications​

Subject to these Terms and payment of applicable fees, we grant the Customer a limited, non-exclusive, non-transferable license during the term of the agreement to:

  • access and use the APIs for the Customer's own applications and services;
  • install and use the SDKs to develop, test, and maintain Customer applications; and
  • reproduce and distribute SDK object code solely as an incorporated part of Customer applications.

The Customer may allow its employees and contractors to exercise these rights solely on its behalf and remains responsible for their compliance with these Terms.

The Customer must not:

  • distribute an SDK as a standalone product or make it available for use outside a Customer application;
  • resell, sublicense, rent, or provide access to the Services except as an integrated part of a Customer application;
  • circumvent usage measurement, access controls, or technical limits;
  • reverse engineer or attempt to extract source code from the Services, except to the limited extent that applicable law does not permit this restriction; or
  • remove proprietary notices from the Services.

Globus and its licensors retain all rights in the Services, SDKs, APIs, documentation, and related technology. The Customer retains all rights in its applications and content.

Pay-as-you-go Billing​

The Services use pay-as-you-go billing. Fees are calculated from the Customer's actual measured usage during each calendar month using the free usage allowances, volume tiers, and rates published on the Pricing page.

Usage is billed monthly in arrears in US dollars. After each month, we normally issue an invoice and charge the Customer's payment method automatically through Stripe. If automatic payment is unavailable or fails, the invoice remains payable using the payment options made available in the dashboard or on the invoice.

Published prices exclude taxes unless stated otherwise. The Customer is responsible for applicable VAT, sales, use, withholding, and similar taxes, other than taxes based on the Provider's net income. The Customer must provide complete billing and tax information where required.

Stripe processes full payment-card details. We may retain billing profiles, Stripe customer and payment identifiers, invoice records, payment status, and related transaction metadata, but we do not receive or store complete card numbers.

Our usage records determine billable quantities unless the Customer demonstrates a manifest error. Billing questions must be sent to [email protected] without undue delay and, where possible, within 30 days of the invoice date.

Measured usage fees are non-refundable except where required by law or where we correct a billing error. We may suspend paid Services if an overdue amount remains unpaid after notice and a reasonable opportunity to resolve the payment issue.

We may change published rates or free usage allowances by giving at least 30 days' notice through email or the dashboard. A change will apply no earlier than the next billing period beginning after the notice period.

Availability and Maintenance​

We use commercially reasonable efforts to keep the online Services available and secure. The Services may be unavailable because of maintenance, updates, incidents, internet or infrastructure failures, third-party services, or events outside our reasonable control.

These Terms do not include a guaranteed availability level or service credits. Any service-level commitment must be set out in a separate written agreement signed by the Provider and the Customer.

Acceptable Use​

The Customer must comply with applicable laws and must not use the Services to:

  • upload or transmit malicious code;
  • interfere with or disrupt the integrity, security, or performance of the Services;
  • gain or attempt to gain unauthorized access to accounts, systems, or networks;
  • conceal, falsify, or manipulate measured usage;
  • scrape, probe, or test the Services in a manner that creates an unreasonable load or security risk;
  • use credentials assigned to another customer; or
  • infringe intellectual property, privacy, or other rights of any person.

Privacy and Customer Data​

Our handling of personal data is described in the Privacy Policy.

The Customer authorizes us and our service providers to process account, billing, application, usage, and technical data as necessary to provide, secure, support, and bill for the Services. The Customer is responsible for having a lawful basis to provide personal data to us.

Suspension and Termination​

The Customer may stop using the Services and request account closure at any time. Account closure does not cancel fees accrued before closure.

We may suspend access immediately where reasonably necessary to address a security risk, unlawful use, credential compromise, material service abuse, or overdue payment. For other material breaches, we will normally provide notice and a reasonable opportunity to remedy the breach before termination.

We may discontinue a Service or terminate the agreement for operational reasons by providing reasonable advance notice. Sections that by their nature should continue after termination, including payment obligations, ownership, disclaimers, and limitations of liability, will survive.

Support and Complaints​

Questions, billing disputes, and complaints may be submitted to [email protected]. Include the Customer name, account email, affected application or invoice, and a clear description of the issue. We will review the submission and respond without undue delay.

Disclaimers and Limitation of Liability​

Except as expressly stated in these Terms or a separate written agreement, the Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, or data.

The Provider's total aggregate liability arising out of or relating to the Services will not exceed the fees paid or payable by the Customer for the Services during the 12 months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded, or limits the Customer's payment obligations or liability for misuse of the Services or infringement of the Provider's intellectual property rights.

Changes to These Terms​

We may update these Terms to reflect changes to the Services, law, security requirements, or our business. We will provide at least 30 days' notice of material changes through email or the dashboard, unless a change must take effect sooner for legal or security reasons.

Continued use of the Services after an updated version takes effect constitutes acceptance of the updated Terms. If the Customer does not agree to a material change, it may stop using the Services before the change takes effect.

Governing Law​

These Terms are governed by the laws of Poland, without regard to conflict-of-law principles. Disputes will be submitted to the courts having jurisdiction in Warsaw, Poland, unless mandatory law requires otherwise.